How can I request a refund?

If you’ve bought tickets for an event, but you’re unable to attend, you’ll need to contact the event organiser as they can execute this for you.

‍

Step 1

‍
Contact the event organiser to request your refund.

‍

You can find the organiser’s contact details on their website or social media pages.

Step 2

‍
If the event organiser doesn’t grant you permission, Tixify isn’t able to carry out the refund without their approval.