You can use the tool below to find your tickets. Select the payment method you used to purchase the tickets and follow the steps.
Example information with the relevant information highlighted. Your description may vary from the example.
Filled in the wrong details on a ticket? No problem.Click here to change the name on a ticket.
If you haven’t received one or more of your purchased tickets in your inbox yet, there’s a chance thatyour payment is still being processed by the bank. In that case, the status page of your order will show 'Payment pending' at the top. How long this process takes depends on the chosen payment method and the speed of your bank. If the payment is successful, you will automatically receive your ticket(s) in your mailbox.
When you click on the 'Download tickets' button in your confirmation email, you’ll be asked to personalise your tickets. If you’ve bought more than one ticket, you can immediately enter the other visitors’ details or invite them to do so themselves by email. The tickets can then be downloaded all at once or individually. Once personalised, all tickets will be sent to the specified email addresses. Make sure to fill in this information before the deadline.